Advice to the patient, reception of calls, management of databases identifying solutions for attention and service to internal and external clients, through the implementation of available technology taking into account the requirements of the administrative unit and the organization. Use the applications (software-Hardware) and its characteristics in customer satisfaction, continuous improvement in accordance with the organization's policies.

Technical and logistic support

Delivery and preparation of labor documentation, typing, mass document control, database management and customer service

Customer service

Attention to the citizen, impose and file PQR. Management of databases identifying solutions for internal and external customer service, digitization, through the implementation of available technology taking into account the requirements of the administrative unit and the organization. Use the applications (software-Hardware) and their characteristics in customer satisfaction, continuous improvement in accordance with the organization's policies.

Customer service