Provide guidance through the different channels of attention to the victims of the armed conflict, in order to inform citizens about their concerns regarding the processes they carry out.

• Guided on the mechanisms of access to the national and departmental offer according to the institutional offer map.

Execute the implementation of the CIMA model that consists of providing advice through a collection call, in which the situation of the clients can be influenced, modified or improved by providing

• Provided support in handling and filling out documentation to manage times.

Support the execution of the comprehensive management program for Quality, Environment, Safety and Occupational Health. Focusing on the Regulatory Affairs part with the required legal documentation

I provided good support in terms of obtaining and renewing health records for importation and marketing