1. Assist users with queries generated by the different channels regarding the provision of the services that the corporate client provides; managing and solving concerns, in order to generate memorable experiences. 2. Timely document the service provided once the service is completed and follow up on the cases entered into the applications intended by the company to provide a prompt solution to the client.

I was a cashier and waitress with an emphasis on customer service. Tasks performed: 1. Customer Support. 2. Reception. 3. Delivery and custody of money.

I was a cashier and administrator for the last 3 months of the experience. Use Word and Excel a lot to keep accounts, inventory and payroll. Tasks performed: 1. Customer Support. 2. Reception. 3. Delivery and custody of money.