Conducted outbound calls to qualify prospects, set appointments, and interpret between English and Spanish. Delivered high-volume bilingual support, tracked interactions in CRM, and ensured timely client follow-up.

Managed client portfolios, appointment setting, cold calling, and medical/insurance interpretation. Specialized in client follow-up, CRM tracking, and maximizing sales conversion rates.

Assisted customers with orders, payments, deliveries, and product usage. Resolved concerns with empathy and efficiency, supporting online sales and product information.

Supported sales goals, resolved billing and shipping issues, and guided customers through purchasing decisions for health and wellness products.

Resolved technical and administrative inquiries, maintained customer satisfaction, and coordinated between technical teams and users.

Guided customers through installation, activation, renewal, and troubleshooting for automotive technology products. Coordinated technical support and ensured high satisfaction.