As head of the human resources area, I had a lot of exposure to internal and external clients of the company, which allowed me to develop and put into practice skills for customer care and service. In addition, given my role in the area, I was in charge of giving training to the workers on customer service, for which the mastery and implementation of this skill was essential.

As head of the human resources area, I had a lot of exposure to internal and external clients of the company, which allowed me to develop and put into practice skills for customer care and service. In addition, given my role in the area, I was in charge of giving training to the workers on customer service, for which the mastery and implementation of this skill was essential.