John Mauricio Nieto Chaves
Converged Services Analyst
Perfil profesional
Analysis of documentation, and incidents in the event of user eventualities at a technical level, and their respective support handling applications. Giving their corresponding reports.
Experiencia laboral
Converged Services Analyst
oesia network | Febrero 2018 - Diciembre 2019 (1 year 10 months)
Technical support in telecommunications, attention to internal and external users, level 1 and 2 at the corporate level of Movistar, network monitoring, analysis of requirements and incidents.
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Logistics Coordinator
lacteos la lecherita | Octubre 2013 - Septiembre 2018 (4 years 11 months)
Inventory and personnel management, daily sales reports,
Logro principalManaging roles with staff
Formación académica
Computer Science
Universidad inncca | Undergraduate
Universidad inncca | Undergraduate
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