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Luis Jefferson Suárez Rodríguez

Sales Manager and Customer Service
Habilidades
(Autoevaluación)
Digital transformation 100%
Decision making 100%
Business vision 100%
Analysis of data 100%
Stakeholder management 100%
Confidence building 100%
Team leadership 100%
Working under pressure. 100%
Agility 100%
Flexibility 90%
Idiomas
English:
  • Speaking
    100%
  • Reading
    100%
  • Writing
    100%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Portuguese:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Perfil profesional

Business administrator with emphasis on commercial management and strategic planning, currently studying Business Intelligence. Extensive experience in developing and implementing business strategies and project management.

Experiencia laboral

Sales Manager And Customer Service
lanly colombia sas | Mayo 2023 - Mayo 2024 (1 year)
Habilidades utilizadas

Responsible for managing stakeholder relationships, budgets and sales projections, as well as developing commercial and customer service strategies.

Logro principal

Stakeholder relationship management and meeting sales targets.

Operations Manager
customer operation succes - cos | Febrero 2019 - Agosto 2022 (3 years 6 months)
Habilidades utilizadas

Plan, organize and control campaigns, develop strategies to meet sales budgets and automate procedures to improve efficiency.

Logro principal

Planning and control of telecommunications campaigns.

People Retention Specialist
claro colombia | Julio 2014 - Agosto 2018 (4 years 1 month)
Habilidades utilizadas

Project churn intentions, create retention tools, and audit invoices to ensure compliance with penalties and bonuses.

Logro principal

Leadership in customer service channels and improved retention effectiveness.

Formación académica
Business Administration
Politécnico grancolombiano | Undergraduate
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