Currently seeking an opportunity to work abroad in cloud computing. Exposure to AWS, Amazon Web Services in South America, Colombia, remote, consulting, support. Experience Amazon IT Support Associate II July 2021 - Present (2 years 5 months) Ocala, Florida, United States Monitor fulfillment center network and assist associates with technical issues. Troubleshoot windows and networking issues service now ticket handling customer service
Monitor fulfillment center network and assist associates with technical issues. Troubleshoot windows and networking issues service now ticket handling customer service Network change requests Change management Preventative maintenance user access control Projects
Technical support, Digital signage systems, VOIP, network appliance upgrades
CyberArk Cloud Support Engineer