First level application support, remote infrastructure support, printers, installation database management, modification, database parameterization, email account management, CRM case management, escalation of cases to II and III level

Administration, preventive and corrective maintenance of equipment and printers, software installation and support, local network support, resource management, sales and customer service for technology stores.

Software administration and ministry, software testing, database management, attention to requirements, creation of users, profiles and other changes that were requested, direct software support