Level 1 and 2 support on site and remotely to the headquarters I am in charge of, in the cities of Buenaventura, Pereira, Ibagué and Pasto. Attention to software and hardware, inventory management, level 1 support in infrastructure.
HelpDesk technical support on site and remotely for all departments and users in the company DISTRIBUIDORA TROPI SAS with which the agreement is held. Management of Active Directory and administration of Siesa
Technical support in the different areas and users of the BANCO de BOGOTA client that has the contract for on-site service.