Advise, coordinate and direct the management of information and communication technologies of the Ministry of Government. Areas in charge: Technical Support Department, Software Development Department, Infrastructure Administration Department, IT Projects and Planning Unit, Information Security Unit. Advice to the Directorate of Information Technologies of the National Police. 50 people in charge. Responsible for budget administration.
Logro principal• Raise the levels of availability of the institution's critical technological services in the order of 99.90% and maintain levels of service satisfaction on the part of "very satisfied" users, • Transformation in the government, management and operation of leveraged IT services
Plan, monitor, control and direct the execution of IT project and service portfolios under PMI, CMMi, ITIL and SCRUM methodological frameworks. Software development projects, integration and infrastructure. Responsible for a team of 65 people and a budget of $35 million dollars per year.
Logro principal• Implementation of a Banking Services Core for Payments for Banco Pichincha Ecuador, 3 projects, 20 dependents, 18 months. Monitoring of projects at the executive level and vice-presidencies of the bank. • Implementation of Oracle E-Business Suite - ERP (Enterprise Resource Planning).
• National Manager of Professional Services (Technology), 6 years, responsible for the administration and compliance of the areas and provision of Pre-sale and Post-sale services (Technical Support, Advisory, Consulting, Training and Projects) to Uniplex clients, plus of 150 corporate clients under quality standards. 30 people in charge.
Logro principal• Achieve ISO 9001 certification for the service provision areas. • Achieve that the personnel in charge achieve first level certifications granted by software manufacturers such as IBM, Sybase, Cisco, among others.{*** }• Provision of quality services