Supported customers with stairlift issues, answered queries, and escalated tickets as needed. Maintained high customer satisfaction through clear communication.

Provided technical support via phone, email, and ticketing systems. Escalated and resolved customer issues efficiently, demonstrating strong communication and troubleshooting skills.

Resolved technical issues via email, chat, phone, and video calls. Documented cases and escalated as needed, ensuring customer satisfaction.

Provided multi-channel technical support for NetApp customers, troubleshooting and documenting cases. Used CRM and remote communication tools.

Interpreted calls in real time, ensuring accurate and effective communication between parties.

Provided real-time interpretation for diverse calls, demonstrating bilingual proficiency and clear communication.