Professional with experience in the Insurance Sector and Contact Center and BPO Industry. I have implemented customer service and customer experience (CX) strategies, contributing to the optimization of PQRS management.
Experiencia laboral
Powerbi Teacher
4.0 academy - ayz corp | Marzo 2024 - Actualmente (2 years 8 months)
Habilidades utilizadas
Data Analyst
seguros generales suramericana | Agosto 2023 - Actualmente (3 years 3 months)
Habilidades utilizadas
Data Analyst
seguros generales suramericana s.a. | Agosto 2023 - Actualmente (3 years 3 months)
Habilidades utilizadas
Formación académica
Diploma in Programming Fundamentals
Universidad nacional de colombia
| Bootcamp