Implemented office tools that optimized organization, time management, and overall outcomes. Ensured accurate execution of data collection, employee enrollment, and insurance payments for over 100 workers.

Supported the company's improvement processes through analysis and problem identification.

Worked remotely to support various markets and industries, including food delivery, telecommunications, beauty, and home appliance sales.

Provided exceptional service and problem resolution through calls, emails, and chats.

Reviewed resumes, scheduled job interviews, and ensured effective onboarding. Assisted senior staff with administrative requests.

Supported recruitment processes for over 100 new employees.