Reception and verification of emails sent to the DiDi platform and customer service via telephone, where we analyze and resolve requests, complaints and claims from both drivers and passengers, trying to make the right decision to solve their problems and satisfy the customers. our customer.

Reception and verification of emails sent to the DiDi platform and customer service via telephone, where we analyze and resolve requests, complaints and claims from both drivers and passengers, trying to make the right decision to solve their problems and satisfy the customers. our customer.

Warehouse organization, reception of merchandise, date verification, product packaging, assortment at the point of sale, inventory and stock management.