Regional and Local CRM Strategy design for Nestlé LATAM (10 countries). Direct contact with clients, presentations & workshops in English, reporting, project leadership.

Customer Experience Department support for 8 countries in LATAM, regarding candidates' and clients' experience. Google My Business moderation & reporting, database audits, copywriting, scheduling and content generation for Social Media, email marketing, Power BI data analysis, local and regional rankings preparation.

Customer Experience Department support for 8 countries in LATAM, regarding candidates' and clients' experience. Google My Business moderation & reporting, database audits, copywriting, scheduling and content generation for Social Media, email marketing, Power BI data analysis, local and regional rankings preparation.