Support services contracted by businesses and SMEs, configuration of Cisco and Huawei routers, configuration of ont ZTE and Huawei, ticketing management and incident solution.
Provide analysis, diagnosis and solution to energy business applications, to ensure operational continuity and stable performance. Data optimization, DML queries, reporting, data mining, internal development software testing and certification, and incident tracking and reporting.
Provide 24/7 technical support on Internet services, Basic line and satellite TV to Movistar clients. Customer service, monitoring of user requests for information and records of inquiries.