Creation of customer-focused strategies, coordination of efforts with other areas, Ensuring the continuous improvement of the customer experience, communication and empathy with customers, always seeking to increase credit consumption and loyalty

Guide the acquisition processes of technology goods and services, which direct investment decision-making, Promote compliance and updating of policies and standards at a technological level, Develop management strategies to guarantee quality, opportunity and security and exchange for its use and decision making, Support in the understanding and execution of the processes of the TOCS area and suggest alternatives for

Presales Engineer, in charge of design and commercial support in the sale of solutions at the level of server infrastructure, storage, backup and vmware virtualization, responsible for maintaining manufacturer certifications at the pre-sales level, responsible for registering opportunities on the different platforms of manufacturers, accompaniment to salespeople on their visits and sale of solutions