Celmira Teresa Durán Blanco

Level 2 Support Engineer

Perfil profesional

Electronic Engineer, certified in ISTQB Tester Foundation Level, with knowledge in: test and use case design, functional and non-functional tests, database queries, use of Mantis Bug Tracker, Git and Scrum methodology.

Experiencia laboral

Inside Sales Advisor

melexa s.a.s | Julio 2017 - Abril 2020 (2 years 9 months)

Provide professional advice to current and potential clients, to generate effective sales. Development of solutions to customer needs. Creation of management reports and results

Internal Sales Advisor (Outsourcing)

grupo soluciones horizonte | Julio 2016 - Junio 2017 (11 months)

Advice on service, product and technical support. Plan and manage the time to achieve the goal. Follow up on the sales proposal to ensure success.

sertelco s.a.s. | Enero 2014 - Enero 2016 (2 years)

Development of budget proposals. Coordinate the logistics of installation of the links. Plan strategies to offer solutions to clients. Give technical support to customers.

Formación académica

Electronic Engineering
Universidad del magdalena | Undergraduate

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