Diego Casas Reyes
Systems Analyst, And Technical Services Management
Perfil profesional
I am a person of deductive, methodical thinking, I have the ability to analyze, manage improvement plans and development projects, my taste is software architecture, innovation and teamwork, on several occasions in a natural way.
Experiencia laboral
Currently, I have been working at Telefónica as a systems analyst and technical services management for almost 4 years, carrying out improvement plan processes, handling Excel, data analysis, research.
Logro principalrecognition for monitoring and management to implement new voip and ftth technologies
Process and follow-up for a help desk through the AWS platform, follow-up, report creation and download of information
Assistance to movistar field technicians, broadband and basic line support port enablement remote configuration of fixed ips, database management to manage modems of mo
Logro principalBetter management results, analysis and goals
Formación académica
Universidad remington | Undergraduate
