Oliver Velasquez
Debt Relief Closer
Perfil profesional
Active , enthusiastic and committed professional with strong teamwork , ICT and English skills . Experienced in customer service , guiding agents , problem solving and working under pressure
Experiencia laboral
Debt Relief Closer
campain kings / capital one | Septiembre 2024 - Diciembre 2024 (3 meses)
Habilidades utilizadas
Convinced clients for debt relief, assessed financial situation, set up beneficial plans.
Logro principalClosed debt relief plans, assessed clients financially and set up plans.
Customer Service Advisor
nearsol (adt security services) | Marzo 2023 - Diciembre 2023 (9 meses)
Habilidades utilizadas
Advised clients, resolved questions in English, managed bills and collected consumptions for international clientele.
Logro principalAdvised international clients in English, managed billing and collections.
Collections Agent / Trainer
solvo global s.a.s (alliance collection service) | Noviembre 2020 - Febrero 2021 (3 meses)
Habilidades utilizadas
Collected money from American customers, created tools and steps to instruct agents in a new campaign.
Logro principalDeveloped training steps and tools for new campaign, instructed agents.
Formación académica
Architecture 2nd Semester Studying
Universidad nacional | Profesional
Universidad nacional | Profesional
Generado por
