Carry out recruitment and selection, making calls, citing interviews and doing the same, to choose the profiles according to the characteristics requested by the company

Provide a great customer service experience through the Icetex chat channel, resolve and escalate the requirements of beneficiaries and citizens.

Carry out recruitment and selection, doing market research through processes that referred, each one to a particular position which should be sought according to the profile delivered by the clients, seeking to comply 100% with the required conditions, so it should contact several people and conduct a detailed interview by telephone to confirm compliance with these conditions. Market research was carried out through different sources such as