Oversaw articles, operational guidelines, and procedural manuals for support teams, focusing on content quality and usability.

Managed, edited, and audited knowledge base content for major BPO clients, ensuring accuracy, clarity, and consistency in technical documentation.

Edited news articles, interviews, and opinion pieces for Revista Semana and El Pais journal.

Produced and refined journalistic content for digital platforms, ensuring clarity, accuracy, and adherence to editorial standards.

Worked on legal and technical documentation, including occupational health and safety management systems.

Prepared and edited corporate documents, legal filings, and training materials; contributed to technical publications on medical liability and occupational health.