I implemented advanced technological tools and CRM to track customer requests, optimizing internal processes and increasing operational efficiency by 20%.

I provided high-quality customer service, ensuring a customer satisfaction rate of over 90%.

I worked for 14 months as a project manager, and during that time I also collaborated with the team in the selection of new Frontend, Backend, Fullstack, Devops developers, among others, according to the requirements of the projects we had to develop.

I demonstrated exceptional support skills, answering calls and emails, and addressing each client's needs.

I consistently exceeded established sales goals, achieving a monthly average of 40% above the assigned quota.