• Led platform and database administrators to achieve compliance with the indicators established with customers. • Implementation of new solutions or updates to clients in-site or hosting, installation, configuration, database migration, post-implementation support and tuning. • Define and design strategies to improve the customer satisfaction indicator, which met the objectives proposed by the organization.

Comply with 100% of the ANS and OLAS contracted with clients on a monthly basis to support their databases and platform, obtaining the bonus for meeting goals.

• Responsible for the definition of implementation of technological projects. • Analyzed and mitigated the risks that allowed compliance with the 100% of the established budget. • Designed architecture solutions and sale of information technology solutions that led to the contracting of multiple projects.