Responsible for the strategic and operational management of the automotive maintenance business nationwide, ensuring compliance with profitability, productivity and growth objectives.

Increased productivity and operational efficiency by 40% through the implementation of a real-time measurement system.

Comprehensive leadership of the after-sales service area with responsibility for financial, operational, and customer satisfaction results. Primarily managerial approach.

Reduction of complaints and claims by 80% through technical control and strengthened training.

Management of the after-sales area, focused on commercial growth and profitability. Implementation of strategies to increase sales and customer loyalty.

Corporate customer growth exceeding 30% and sales increase of up to 20% through optimization of maintenance plans.