Marisol Victoria Marulanda
Administrative Assistant
Perfil profesional
Training in information technology, extensive experience in customer service and accounting assistance. Skills in negotiation, assertive communication, complex problem-solving, and proficiency in office software and basic programming languages.
Experiencia laboral
Negotiating payments and managing collections, advising associates, meeting sales targets, and customer service.
Logro principalPayment negotiation, customer service, persuasive collection management, payment alternatives, support and advice to associates, achievement of goals.
Administrative and accounting management, billing, reconciliations, payroll support, document control and financial closings.
Logro principalElectronic invoicing, bank reconciliations, payroll support, Excel and accounting software management, service order control, financial closings.
Negotiation and payment agreements, customer service, call management and agreement follow-up.
Logro principalDatabase management, negotiations and payment agreements, customer service, negotiation follow-up and compliance.
Formación académica
Esap escuela superior de administración pública | Specialization
