Javier Guerrero
Interventionist Algebra Middle School
Perfil profesional
Implementation of itil processes. Problems, incidents, events, group management. Level 1 and 2 support in different fields of engineering such as storage or telephone plant. I adapt easily to the needs of the business.
Experiencia laboral
Interventionist Algebra Middle School
miami dade schools | Marzo 2020 - Junio 2020 (3 months)
Support students with algebra Redland middle school. Math to grades 6-8.
Logro principalHelp the students to improve their weakness
Problem Manager
cds –sonda- claro | Junio 2017 - Marzo 2018 (9 months)
Owner of the process, follow-up of problems and their resolution. KPIs compliance, delivery and reporting of the process.
Logro principalResolve pending cases that were affecting service levels
Technology Engineer
tivit synapsis | Julio 2015 - Abril 2016 (9 months)
Implement and develop the migration processes of the telephone plant
Logro principalNortel Avaya Telephone Plant Migration
Formación académica
Computer Science
Universidad piloto de colombia | Undergraduate
Universidad piloto de colombia | Undergraduate
Generado por
