I increased the visibility and recognition of the brand in the digital market by 30%. I increased 60% in user traffic to the website. I increased the generation of potential leads interested in the coffee tour by 70%.

Created communication strategies to improve the use of different digital channels, which generated an 80% increase in citizen participation during the debates carried out. I managed to establish 4 key strategic alliances with national and departmental institutions for the development and approval of projects that met the needs of the population. Generated the standardization of processes and procedures.

Negotiated collaboration contracts with key clients to increase sales and profitability, achieving a 28.5% quarterly increase in sales. I improved the acquisition of B2B businesses and customer service through more personalized contact with the customer, achieving an improvement in customer retention, going from 54% to 78%. I managed the development of the business.