Played the role of the Project manager in charge of the execution of the Onboarding process. Development of Dashboard in Power BI to optimize the support process, all integration through API with Zendesk, the Dashboard was developed and implemented in less than a month and improved the department management process by 80%.

ith this tool we managed to streamline the work methodology and have a growth of 425% about the last curve, only increasing operating resources by 30%.

Automation through Power Automate, generating SAP reports and storing them in SharePoint, these databases feed different dashboards created through Power BI. Elaboration of the Dashboard in Power BI and monitoring of work plans and projects in progress. Elaboration of a monitoring model of the entire logistics process in Power BI that allows the proper management of all work orders, Stock of materials, and the purchasing process, through the connection of SAP tables.

Automation through Power Automate, generating JD Edwards ERP reports, then those reports where storage on SharePoint and creation of dashboards with KPIs to control inventory levels according to Chevron's planning parameters. Development and implementation of the Kardex for inventory control of commodities and spare parts of Massy Energy (Third party) initially in MS Excel with programming in VBA and then implementation of the same through Power Apps.