Pedro Stiven Romero Rueda

Supervisor

Perfil profesional

I know how to lead call center work teams to meet the goals of the campaign through feedback learned in the 2.0 quality model. I like that my work team is recognized for being good workers and professional

Experiencia laboral

Supervisor

atento | Marzo 2012 - Diciembre 2019 (7 years 9 months)

Lead the campaign analysts Be aware of the NS of the line It is always carried out beforehand Feedback to the work team. Quality monitoring{** *}Focus on customer service

Logro principal

Fulfillment of service indicators and commercial goals so that my team obtains the variable month by month through daily monitoring

Formación académica

Computer Science
Universidad uniminuto | Technological career

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