Roadside assistance coordinator, Coordinate the resources needed according to the emergency that the driver of the insured vehicle had on the road, seeking a prompt response and immediate emotional support to the people who were with the driver

I was able to successfully coordinate all the services requested by the virtual platform emdio, managing to satisfy the needs of each of the drivers on the road.

Semi-bilingual customer service advisor, Service Agent for American customers processing the entire billing and mobile sales process in the United States with the AT&T company.

have been able to develop my language skills with the English language

Mortgage Loans, Loan Formalizer supporting the bank's customers could obtain a correct and timely disbursement of their credit, reviewing and attaching the documentation required by the bank to the ERP and CRM; complying with the quality standards and times of the services, managing to obtain the disbursement of the resources.

having interacted with clients of one of the most important banks in Colombia