Analysis of different non-performing loan portfolios (NPLs) both consumer and business portfolios, for the design and presentation of reports to different investors, both national and foreign, covering the control of project expenses for the calculation of the net operating year and their profitability. Among other functions, it was also keeping track of project billing.

Measurement and monitoring of customer contact data indicators, in order to certify the information in the databases; likewise, participation in the creation of campaigns according to strategies that leverage a better performance of the indicators. Improvement implementation for daily processes, obtaining high impact results.

Economic analysis of the Colombian financial system in order to detect monetary behavior and design of reports to the Board for monetary policy decision-making, for which the SFC format (F-281) was reviewed to detect main movements and impacts on the country's aggregate portfolio, which is made up of (commercial portfolio, consumer portfolio, mortgage portfolio and microcredit portfolio) and its impairments.