Ingrid Yarley Vélez Guevara
Telephone Contact Center Assistant
Perfil profesional
Experiencia laboral
Auxiliar De Cobranza
fenalco valle | Junio 2023 - Noviembre 2023 (5 months)
Habilidades utilizadas
Commercial collection to try to persuade the payment of the debt, especially in a damaged portfolio
Logro principalCollect and recover as much as possible from a portfolio that is practically already considered lost.
Contact Center Assistant
grupo coomeva | Diciembre 2015 - Abril 2023 (7 years 4 months)
Habilidades utilizadas
I was mostly in the collections area where the collection was already more commercial.
Logro principalCollect and generate an excellent user experience
Formación académica
Other not Specified
Escuela superior de administración y estudios tecnológicos e.a.e | Technician
Escuela superior de administración y estudios tecnológicos e.a.e | Technician
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