Managed multi-vendor cybersecurity solutions, executed assessments, delivered reports, and supported perimeter firewall and VPN configuration. Maintained relationships with manufacturers and distributors.

Designed and structured cybersecurity and networking solutions for corporate and public-sector clients. Led technical proposals, assessments aligned with NIST CSF 2.0 and ISO/IEC 27001, and provided technical support for firewalls, VPNs, and security policies.

Handled L1/L2 support, hardware/software provisioning, cybersecurity controls, backups, and policy enforcement. Automated processes and escalated complex cases to vendors.

Ensured operational continuity for IT services for 200 users. Managed incidents, hardware/software support, systems and network administration, and Microsoft 365/Power Platform consulting.

Reduced response times, optimized IT resources, and increased user satisfaction. Managed Google Workspace and documented IT processes.

Provided L1/L2 IT support, configured firewalls and wireless networks, and administered networks, servers, and cloud platforms.