Instructor of special courses on the Solidarity Economy, a strategic axis of social survival, Formalization of associative work enterprises, Customer service from administrative organizations, and Marketing and sales. Design and development of technical documents: Training guide, workshops, and training activities. Registration, management, and evaluation of the learning path assigned to each course.

Design and preparation of technical documents

Technical High School Teacher participating in the SENA Administrative Assistance agreement. Updated and administered the SENA agreement. As Quality Assistant, performed diagnostics and related documentation.

Management and updating of the institutional SENA agreement.

Customer service and request resolution, correspondence management, and academic information management.

Management of the Admissions and Enrollment Management process.