IVR developer for clients such as Avianca, Colmedica, ViajesExito, MercadoLibre, Mapfre, Volaris, Homi, Onelink, Puntos Col, Walmart and Onelink. Automation of internal processes in Onelink for their optimization. Work under the scrum methodology with the fulfillment of goals and others. Currently I work as a developer but I did Testing with the Scrum methodology, development of test plans, creation of test cases and documentation of them. Handling the differences