Lead the implementation of the quality management system, lead materials validation tests, support project management and evaluation, attention to complaints and claims, control of indicators, customer satisfaction, agile methodologies.
Implement the quality management system, support and document the development of industrial project tests, handling complaints and claims, execute strategic plans for continuous improvement ensuring quality in the processes, management of indicators and customer satisfaction.
Lead the company's production process, ensure Quality in production processes, responsible for document management of the comprehensive management system, continuous improvement, application of methods and times.