Led QA automation and manual testing for financial sector applications. Integrated automated test suites into CI/CD pipelines using Jenkins and Git. Expanded test coverage using Cypress, Playwright, Java, and SQL.

Extracted, validated, and managed information using SQL, guaranteeing data integrity. Provided technical support and resolved incidents in production and QA environments. Administered IT service desk, prioritizing system requirements and ensuring SLA compliance.

Executed manual and automated testing within Agile and Scrum methodologies. Focused on early defect detection and technical support.

Supported and managed QA environments for functional and integration testing. Participated in interbank testing and technical compliance audits.