Complementary business assistant with experience in customer service guiding sales through digital and traditional channels, capable of handling difficult situations with clients. Management of digital tools and great adaptability.
Dispatch and organize Éxito.com orders made by frequent customers for their correct shipment and to their satisfaction, likewise maintaining a correct indicator of the NPS of the entire Éxito.com platform and the entire section. Use of technological tools such as picking apps and databases for an excellent customer-Business relationship.
Logro principalPreparation of frequent sales using commercial strategies that managed to increase the level of customer satisfaction and the perspective of the company.
Administration of sales platforms oriented in digital courses (Intangibles). Devising digital marketing strategies, creative development and editing. Market study for the execution of advertising to potential clients oriented to segmented niches.
Logro principalOrientation to client ideas to translate knowledge into digital audiovisual products.
Correctly register each product with agility and dexterity, meeting minimum waiting times for the customer, developing skills to easily deal with problems that can be generated in payment booths.
Logro principalStrategy to improve registration time and indicators on the number of clients served.