Assignment of Professionals (dose assistants) Request and Verification of Authorizations. Follow-up to the areas in charge of the coordination Verification of the system Clinical histories or what is required Management of Excel databases on chronic and acute patients Monthly sending to the EPS on what is reported in patients Responses to PQRS

Assignment Agenda of Professionals Customer service Request for Authorizations. Attention to complaints and claims Socialization of clinical cases Calls for satisfaction surveys Load of supplies to professionals

Assignment of Professionals Verification of Authorizations. Follow-up of Injuries Attention to complaints and claims.