Support in IT project management, technical and administrative support, progress monitoring, problem identification and resolution, effective communication and resource management.

Management, implementation and execution of technological projects, technical support and monitoring, logistical organization, documentation and risk control.

Monitoring and management of IT infrastructure incidents, use of AWS and WHD, preparation of management reports, research and documentation of NOC procedures.

Service monitoring, incident management and escalation, network infrastructure administration, and use of ticketing and monitoring tools.

Incident monitoring and escalation, management tool administration, configuration backup, networking support, and case management.

Spectrum monitoring, fault escalation, Cisco Prime administration, network device management, and requirements documentation.