Responsible for directing multiple ICT projects that enter through the Office of Special Projects for corporate clients, in order to ensure monthly income to the company and customer satisfaction (NPS). Achievements - I have led more than 20 successful closures of projects for strategic clients that have increased the company's income by more than $1,00,000,000 COP. - Brand positioning and strategic customer loyalty in each project - He ge

Engineer in charge of carrying out internal Kickoff, monitoring and auditing the installation process, compliance with dates, technical definition and configuration according to the standard guidelines for services and Projects defined by Claro. Technical leader in standard AVAL group installations. Management of internal interconnections with other suppliers and internal facilities of the company and allies. Achievements: - Positioning of the Service Implementation Role for pr

Engineer in charge of monitoring, implementation, configuration and documentation of the news of standard corporate services; It includes the management of service changes, speed, internal transfers, additions of equipment installed on the transmission platforms, IP services on the Cisco platform. Management of intermediate and strategic clients.