Transversely manage and lead the capabilities process, with the aim of aligning with the requirements and projects managed, versus the human and technological resources of the Technology Vice Presidency.

Design, implementation and standardization of a functional administration model for test environments, where a centralized government was established in charge of managing all the management of the development environments of the different CORE platforms in terms of demand, availability,

I worked as a Presales Engineer (Estimated, designed, implemented and managed the improvement of processes and/or new ICT solutions) adjusted to the needs of the requested services (bid documents, private sector offers, invitations), Best Practices Consultant as ITIL and Cobit (Designing IT Strategic Plans and PETIC communications) and Project Manager.

Design and construction of the cost model and budget planning for the consulting and bidding area. Pre-sale and execution of strategic IT and communications plans (PETIC) Magdalena Family Compensation Fund (Cajamag), Fusagasugá Mayor's Office and Univ Foundation

Management of the operation for the support and maintenance of the information systems developed for the client, managing and coordinating the activities, resources and technical personnel of the software factory destined for this purpose.

Decrease in the backlog of incidents managed in the operation. Of a total of 850 incidents, approximately 600 were managed. Profitability of the area of operations. Implementation of the model and tool for the administration and formal monitoring of SLAs