Assist with installation, troubleshooting, and repair of computers and laptops, follow up on requests until satisfactory solutions are obtained or escalate as appropriate, ensure that computers interface seamlessly with various systems, including validation systems , email servers, conferencing systems, application servers, and administrative systems.

Provide technical support, enhance application installation, solve assigned cases, work hand in hand with the customer support team and other members of the IT team to ensure the implementation, correct operation and maintenance of external applications.

Provide technical support, enhance application installation, solve assigned cases, work hand in hand with the customer support team and other members of the IT team to ensure the implementation, correct operation and maintenance of external applications.{* **}