At Pensemos I am in charge of carrying out the strategies of technological tools, which allow us to meet the objective that public and private companies need. Thus, being a strategic ally that will draw various business development routes to carry out an evaluation and build the correct path to reach the quantum leap.

Create the formation of an interdisciplinary team for the digital transformation of the web portal of the General Secretariat of the Mayor's Office of Bogotá (Guide of Procedures and Services,) together with the technical, operational, administrative and functional team through the adoption of agile methodologies, to improve the provision of services in the digital channel, we achieved a flow of 2 million citizens consulting the web portal monthly (Guide

I identified commercial strategies through B2B and B2C through the Salesforce tool, potential clients that led us to penetrate the OHS market in oil companies nationwide, growing the portfolio by 35% during my tenure. Participate in the loyalty and maintenance of AAA clients of the compensation fund, providing customer service strategies, incentives and well-being, improving retention by 40%