Received calls, provided process support, created reports, and supported colleagues.

Received calls, provided process and colleague support, and created reports. Developed communication and process automation support.

Managed direct sales, Zeus, SIRE, reservations, payment tracking, guest recognition, event support, reception, and guest request solutions.

Handled direct sales, managed Zeus and SIRE systems, created reservations, tracked payments, supported events, and provided guest service and follow-up.

Received calls, managed correspondence, reported payments, filed documents, supported activities, reviewed platforms, sent payment reports, handled customer service, created reservations, tracked payments, and managed sales.

Managed Opera system, created reservations, tracked payments, and provided in-person and virtual customer service. Supported tourism plans and direct sales.