Supervised and managed resources and processes to ensure efficiency and fulfillment of objectives.

Developed the wellness program for LATAM, designed strategic plans, and coordinated department responsibilities.

Responsible for KPI updates to the global team and coordination of wellness activities.

Implemented wellness program, managed business reports, scheduled counseling sessions, and conducted crisis interventions.

Conducted mental health promotion workshops and interventions for children and adolescents.

Provided psychological first aid, crisis intervention, and managed clinical records.