I have knowledge and skills for the use and appropriation of ICT in organizations, focusing on marketing and marketing strategies, organizational processes, project management and technology services.
Timely and effective attention to the requirements and incidents of failures of the platforms, information systems and end users supported by the company's help desk, in order to comply with the agreed ANS.
Analyst of the help desk of the company Valor + SAS, an ally of IDEA, for various projects of the Government of Antioquia.