 Database administration. Execution of structures delivered by the architecture and development team, analysis of application errors with respect to the DB.  Attention to technical requirements of clients, complying with ANS.  Installation and configuration of the application on new clients.  Technical documentation of client needs for subsequent reporting to the software development team.  Support in technical tests in the development of new application functionalities.

Reduction in response time for error-type cases. Reduction in review response time for regulatory-type requests Reduction in review response time for New-type requests.